For purchases in the shop, we accept all forms of payment; over the internet, whether on this site or from our eBay store, we offer the following methods of payment:
- PAYPAL, and therefore all major credit cards
- POSTEPAY, by crediting our card directly up to a maximum of €3,000
- BANK TRANSFER.
We also offer consumer credit facilities, through COMPASS, which are naturally subject to approval from the finance company.
For all transactions, we provide the relevant invoice or tax receipt, a 12-month usage warranty and a certificate of originality and provenance.
Items purchased are, of course, only shipped after payment has been received. We use the Poste Italiane Paccocelere express service with insurance for up to €3,000, or an insured service from Mail Boxes when larger amounts are involved.
There is a cooling-off period within which customers can exercise their RIGHT OF RETURN (as per Legislative Decree no. 206 of 06/09/2005, from Italian Official Gazette no. 235 of 08/10/2002), within 10 days of receipt of the article purchased, by means of registered letter with return receipt.
The item must be returned within 10 days of the date when the order was cancelled, at the purchaser’s expense. Refunds will be made free of charge as soon as possible and in any case within 30 days of receipt of the article.